serve.sg is an open-source skilled volunteer matching platform, designed and driven entirely by volunteers, for volunteers.
Unique value proposition
(or how different is serve.sg from the other platforms in Singapore)
Open-source: The open development process means that serve.sg will evolve - following the initial development - as per the needs of the volunteers, charities, and non-profit organisations.
Matching (and proposing): Unlike existing platforms which only allow charities or NPOs to host projects, serve.sg allows volunteers to also pitch good ideas instead of merely accepting existing projects. Reciprocity and collaboration are key themes. A channel for "solutions to look for problems" is therefore created because sometimes charities or NPOs may not know all the possibilities or their potential until they see good ideas.
Team-based collaboration: Volunteers can also work in teams, so that first-time volunteers can learn from veterans, thereby facilitating skills diffusion and social learning.
Synergy with service-learning programmes: Not only is the ability to pitch projects to charities or NPOs complementary to service-learning in school, it is part of different features to attract students and schools en masse.
Post-project feedback: Volunteers and charities or NPOs, at the end of each project, can rate one another.
Gamification: Moving ahead, gamification would encourage volunteers to put in quality work and to incentivise charities or NPOs to be good hosts.
Skilled volunteerism: Volunteers can conceptualise innovative solutions and pitch ideas, and there are no limits on the relevance of skill sets.
Roles we need
Analytics - data insights on how the platform is used
Marketing - pitching, SEO, speaking engagements
Partnerships - ensure we have the right mix of organisations and people in the ecosystem to successful execute the project
User success - impact assessment, enable tangible benefits to our users
User experience - usability from nonprofits' and volunteers' perspective
Here is where you will find all our formal documents